NIVARAN – Customer Grievance Redressal Portal
லகிரி மாவட்ட மத்திய கூட்டுறவு வங்கி
நீலகிரி மாவட்ட மத்திய கூட்டுறவு வங்கியின் வாடிக்கையாளர் புகார் தீர்வு தளத்திற்கு வரவேற்கின்றோம். நாங்கள் எங்கள் வாடிக்கையாளர்களுக்கு சிறந்த சேவையை வழங்க உறுதி செய்கிறோம்.
Welcome to the NDCCB NIVARAN Portal
We are committed to providing excellent service. Please click the NIVARAN link below to log in and submit your grievance. We assure timely and effective resolution.Customer Service & Grievance Redressal
| Parameter | Details |
|---|---|
| Customer Care Numbers | 4232441255 |
| Toll-Free Numbers | Bank toll-free helpline facility is currently under process at TNSCB level and will be updated soon. |
| Email Support | NIVARAN PORTAL |
| Branch Customer Service | NIVARAN PORTAL |
| Digital Support | Bank provides online and digital support services including mobile banking, SMS alerts and digital payment assistance. |
| Grievance Redressal Policy | Bank has a structured grievance redressal mechanism to ensure timely resolution of customer complaints. |
| Banking Ombudsman Details | Under process |
| Escalation Matrix | Customers can escalate unresolved complaints in a step-by-step manner through our defined escalation matrix. |
| Response Time Commitment | Bank assures timely response and resolution for customer service requests as per service standards. |
| Customer Feedback System | Customers can share feedback or register service-related issues through our NIVARAN Portal. |
Contact Information
Helpline:0423 2441255
Email:customerservice@nilgirisccb.bank.in
Cyber Crime:1930
Registered Office:
POST BOX No. 47,
Charing Cross, Udhagamandalam,
Tamil Nadu, India – 643 001
POST BOX No. 47,
Charing Cross, Udhagamandalam,
Tamil Nadu, India – 643 001